Today we had to wait nearly 2.5 hrs for our soup. So our Sales Operations Mgr at my company decided to write in to them to tell them how unhappy we were with their service today. He gets an email back from the CEO!!! I am not sure if he was being sincere or an ass. But he's sure is cocky as a motherfucker. There's no apology for the disorganization of his staff. I'm sure if he ordered something & it took nearly 2.5 hrs he'd be bitching & calling everyone & their supervisor as to where his stuff is. This apology was not heartfelt. Just his way of being dick.
Here's the email:
From: Simon Jacobs [mailto:SJacobs@haleandhearty.com] On Behalf Of Simon Jacobs Web
Sent: Monday, January 24, 2011 2:21 PM
To: xxxxxx xxxxxxx
Cc: Glenn Karow; 40east23rd; Mike Savini
Subject: RE: Order # 51491 23rd St
thx for your email.
I apologize for the poor service today.
Plz understand that on a day like today, we are everyone's first choice for soup, and also, tons of people don't want to leave their offices, which causes a huge spike in orders.
The delivery dept gets overwhelmed and is struggling to keep up throughout lunch.
I will gladly arrange a free replacement meal whenever you’d like it. Plz call the store and ask for one of the managers when you want it, and they'll arrange it.
On days with inclement weather such as this, I advise customers, if they really cant get to the store, to either order VERY early or to order from someone else.
Again, my apologies.
Simon Jacobs
CEO
Hale and Hearty Soups
75 Ninth Avenue
New York, New York 10011
Tel: 212-255-2400 Ext: 2017
Email:sjacobs@haleandhearty.com
Web: http://www.haleandhearty.com/
From: xxxxx xxxxxxx
Sent: Monday, January 24, 2011 2:14 PM
To: Simon Jacobs Web
Subject: Order # 51491 23rd St
I placed an order today at 12:20 PM and it’s now 2:11 PM and still no food. Your restaurant is 2 blocks from my office. On top of this, is your poor customer service. I was given a delivery window of 1:20 to 1:50. After it taking nearly 20 minutes to get a hold of someone at your restaurant I’m told my food is still at the restaurant with no idea as to how long it will take to get to me. Yum, soggy salad and cold soup for lunch, my favorite!
There was not even an attempt to call me to tell me that my lunch will be 30 to 60 minutes late.
I am telling you now that I am NEVER ordering from your restaurant again. You have so much competition in New York City that I can just go elsewhere next time to a restaurant that values their customers.
xxxxx xxxxxx
Sales Operations Manager
Monday, January 24, 2011
Hale N Hearty Soup = HORRIBLE CUSTOMER SERVICE
Sunday, January 23, 2011
Week 2 Results
This is finishing week 2 of the 90 day, P90 workout regime. It is getting a bit mundane and repetitive. Usually I'd quit by now with any other regime. I hate repetitive stuff. It is boring and I start to lose my interest.
I am starting to lose my interest but JH is doing his best to keep me motivated. He really does. He also suggests to take it light on days that I am tired. This past week I had 2 of those days. One cardio day and one weight lifting day. The weight day I went from using 5lb weights to my 2lb ones.
I had great results this week, tho:
- Lost 1" from my chest (2 in total)
- Lost 1" from my waist (1.5 in total)
- Lost 1" from my hip (2 in total)
- Gained 1" in my thighs (4 in total)
- LOST 4 lbs!!!!! Yeah Baby!!!!
Let's see how much I change at end of the 90 days. 72 more days to go!!
I am starting to lose my interest but JH is doing his best to keep me motivated. He really does. He also suggests to take it light on days that I am tired. This past week I had 2 of those days. One cardio day and one weight lifting day. The weight day I went from using 5lb weights to my 2lb ones.
I had great results this week, tho:
- Lost 1" from my chest (2 in total)
- Lost 1" from my waist (1.5 in total)
- Lost 1" from my hip (2 in total)
- Gained 1" in my thighs (4 in total)
- LOST 4 lbs!!!!! Yeah Baby!!!!
Let's see how much I change at end of the 90 days. 72 more days to go!!
Labels:
Health
Thursday, January 20, 2011
Strawberry Letter 23 - Subject: am i not enough
Goodmorning Steve & Shirley! Im a 23yr old single mom. I have an amazing 8yr old son. I work full time. I have my own place. I drive my own car, pay my own bills, yet I feel incomplete. Ive been dating this guy for 1 1/2years off and on. Off and on because he claims hes afraid of me because he thinks I have a lot of game and I wouldnt have his back. Now hes 40yrs old so I KNOW he has game. Steve, Im 5foot3inc. 146lbs, chocolate beautiful skin (long story short Im Gorgeous) and I keeps it real while still being a lady of course, WHY WOULDNT HE WANT ME? I love this man more than I can put into words and I express my feelings all the time. Steve and Shirley Im a good woman. I dont know the first thing about sports but I would watch the games with him and ask questions 2better understand it, and I would even root for his team. I would go 2his place and cook and clean give him back rubs after a long days work. What could I be doing wrong.
My Response:
Breaking this down:
"I have my own place. I drive my own car, pay my own bills, yet I feel incomplete"
Get some self esteem miss. Only you can make yourself complete. No one else can. You must love yourself before anyone else can.
"he claims hes afraid of me because he thinks I have a lot of game and I wouldnt have his back"
Bullshit. Just a game he's playing. Wake up? You are 23 & he's 40 yrs old, he knows how to run game on you very well. You are inexperienced. He's been thru many women like you for over 20 years already. He knows how to get what he wants easily.
" (long story short Im Gorgeous) and I keeps it real while still being a lady of course, WHY WOULDNT HE WANT ME? "
Seriously? There are a lot of beautiful women out there. You are no different. Have you looked around you? Don't be too conceited now. Gorgeous women are dime a dozen. He probably has multiple other "you on the side". What have you done that makes you stand out & makes him believe he can't live without you? Have you set ground rules? Have you forgiven & tolerated all of his indiscretions? Did you ever set ground rules on how you wanted to be treated? If you answered no to all 3 then why would he want you? You just made yourself "easy". He knows he can get away with murder & you'd still cater to him. He knows you have no respect or love for yourself, so why should he?
"What could I be doing wrong. "
Come on... Have some respect for yourself. Drop him because he's not good for you. He's just using you. It seems like you know this too, but just don't want to admit it. He's getting into your panties without having to work for it. Stop letting this man use you.
My Response:
Breaking this down:
"I have my own place. I drive my own car, pay my own bills, yet I feel incomplete"
Get some self esteem miss. Only you can make yourself complete. No one else can. You must love yourself before anyone else can.
"he claims hes afraid of me because he thinks I have a lot of game and I wouldnt have his back"
Bullshit. Just a game he's playing. Wake up? You are 23 & he's 40 yrs old, he knows how to run game on you very well. You are inexperienced. He's been thru many women like you for over 20 years already. He knows how to get what he wants easily.
" (long story short Im Gorgeous) and I keeps it real while still being a lady of course, WHY WOULDNT HE WANT ME? "
Seriously? There are a lot of beautiful women out there. You are no different. Have you looked around you? Don't be too conceited now. Gorgeous women are dime a dozen. He probably has multiple other "you on the side". What have you done that makes you stand out & makes him believe he can't live without you? Have you set ground rules? Have you forgiven & tolerated all of his indiscretions? Did you ever set ground rules on how you wanted to be treated? If you answered no to all 3 then why would he want you? You just made yourself "easy". He knows he can get away with murder & you'd still cater to him. He knows you have no respect or love for yourself, so why should he?
"What could I be doing wrong. "
Come on... Have some respect for yourself. Drop him because he's not good for you. He's just using you. It seems like you know this too, but just don't want to admit it. He's getting into your panties without having to work for it. Stop letting this man use you.
Sunday, January 16, 2011
Getting Myself Into Tip Top Shape
With a new year, my resolution is to get my health straight. This means losing weight & getting fit. I have found someone in my life that makes me really happy. Makes me want to live my life as long as possible. I believe I was in a downward spiral before JH. It's not like I was trying to kill myself, but in a sense I wasn't looking out for me and my health.
My work is stressful, so by time I came home, I didn't want to eat right. I wanted what was quick and easy. Also I didn't exercise. I found it dull and boring. Workout regimes only lasted 2 weeks before I lost complete interest in it. All of this contributed to me gaining weight and developing health issues like high cholesterol and lacking Vitamin D.
Since JH came into my life, I feel I need to get in shape for him & myself. For him, so he will stay attracted to me. He says I'm fine, but me being a woman, don't believe that. For me, so I can live and enjoy an active life with JH. I want to hike with him, and do a lot of physical stuff with him. So I want to be in enough shape that I can keep up with him. Also, when it's time, I would like to be healthy enough to carry and deliver a healthy baby for him.
So, this is what I decided to do... I decided to take up the Power 90 Boot Camp. We also have the Power 90x too. I was going to do the P90X, but it's way too advance for what shape I'm in. So I chose to do P90 first. If this one works out well, then I'll move to P90X at a later point.
The P90 routine is a pretty basic routine. It's an alternate between cardio & abs and weight lifting. This routine goes on for 90 days. It does increase the strength half way thru the regime. I am also watching what I am eating. I'm drinking a lot more water. I am also only allowing my self 1 processed sugar item a day. That way I don't feel deprived and won't want to cheat on the diet. Every Sun, Tues & Thurs I have Sculpt (weight lifing & muscle building/toning). Every Mon, Wed & Fri is Sweat & Ab Ripper 100 (Cardio and abs, lol). Sat is rest day. Very predictable. Best thing about the routine, JH is doing it with me. He's doing both the P90 & the P90x.
We have finished one week of the regime. We measured ourselves at the start. We will also measure ourselves weekly. I am not taking before & after shots. I am not very fond of picture taking. So here's my results.
- Lost 1.5 in from my chest
- Lost 0.5 in from my waist
- Lost 1 in from my hip
- Lost 5 in from my thighs (left & right combined)
- My weight stayed the same, I built more muscle to replace the little fat I lost.
Pretty good my first week. JH blazed this week with losing 4 lbs, but he's doing 2 regimes and also changing his diet.
I will keep you posted.
My work is stressful, so by time I came home, I didn't want to eat right. I wanted what was quick and easy. Also I didn't exercise. I found it dull and boring. Workout regimes only lasted 2 weeks before I lost complete interest in it. All of this contributed to me gaining weight and developing health issues like high cholesterol and lacking Vitamin D.
Since JH came into my life, I feel I need to get in shape for him & myself. For him, so he will stay attracted to me. He says I'm fine, but me being a woman, don't believe that. For me, so I can live and enjoy an active life with JH. I want to hike with him, and do a lot of physical stuff with him. So I want to be in enough shape that I can keep up with him. Also, when it's time, I would like to be healthy enough to carry and deliver a healthy baby for him.
So, this is what I decided to do... I decided to take up the Power 90 Boot Camp. We also have the Power 90x too. I was going to do the P90X, but it's way too advance for what shape I'm in. So I chose to do P90 first. If this one works out well, then I'll move to P90X at a later point.
The P90 routine is a pretty basic routine. It's an alternate between cardio & abs and weight lifting. This routine goes on for 90 days. It does increase the strength half way thru the regime. I am also watching what I am eating. I'm drinking a lot more water. I am also only allowing my self 1 processed sugar item a day. That way I don't feel deprived and won't want to cheat on the diet. Every Sun, Tues & Thurs I have Sculpt (weight lifing & muscle building/toning). Every Mon, Wed & Fri is Sweat & Ab Ripper 100 (Cardio and abs, lol). Sat is rest day. Very predictable. Best thing about the routine, JH is doing it with me. He's doing both the P90 & the P90x.
We have finished one week of the regime. We measured ourselves at the start. We will also measure ourselves weekly. I am not taking before & after shots. I am not very fond of picture taking. So here's my results.
- Lost 1.5 in from my chest
- Lost 0.5 in from my waist
- Lost 1 in from my hip
- Lost 5 in from my thighs (left & right combined)
- My weight stayed the same, I built more muscle to replace the little fat I lost.
Pretty good my first week. JH blazed this week with losing 4 lbs, but he's doing 2 regimes and also changing his diet.
I will keep you posted.
Labels:
Health
Thursday, January 13, 2011
Life w/ JH - The Holidays
This holiday season was my first with JH. We were supposed to go to Florida to my mother's house. This would have been great but things didn't turn out like planned.
I already had my ticket purchased since July. One way at least. JH had to work so he couldn't go to FL. So I ended up going alone to my mom's for Christmas. Wasn't very happy about that. He and my brother took me to the airport.
During our time apart, NY had Blizzard-Gate 2010. We called each other everyday. I was due to come back early on the 29th. It was the worst day coming home. I was due back to NY by 3 pm but I didn't get back until 8 pm. A 5 hour difference. I was excited to see JH.
I'm home to celebrate New Year's with JH. We didn't have any plans in particular. I usually stay home and watch Twilight Zone. I offered to take JH to Times Square but he didn't want to go. So we were going to chill at home.
Chill at home meant that JH falls asleep at 10 pm. So much for starting a tradition. My brother had to go to sleep early for work too. So with no one keeping me company I fell asleep!!! I didn't ring in the New Year at all. I should've taken JH out of the house!!!
I already had my ticket purchased since July. One way at least. JH had to work so he couldn't go to FL. So I ended up going alone to my mom's for Christmas. Wasn't very happy about that. He and my brother took me to the airport.
During our time apart, NY had Blizzard-Gate 2010. We called each other everyday. I was due to come back early on the 29th. It was the worst day coming home. I was due back to NY by 3 pm but I didn't get back until 8 pm. A 5 hour difference. I was excited to see JH.
I'm home to celebrate New Year's with JH. We didn't have any plans in particular. I usually stay home and watch Twilight Zone. I offered to take JH to Times Square but he didn't want to go. So we were going to chill at home.
Chill at home meant that JH falls asleep at 10 pm. So much for starting a tradition. My brother had to go to sleep early for work too. So with no one keeping me company I fell asleep!!! I didn't ring in the New Year at all. I should've taken JH out of the house!!!
Labels:
JH
Tuesday, December 21, 2010
Strawberry Letter 23 - Subject: Not Enough Time
Dear Steve&Shirley I am a 29yr old female that is very independent I have two jobs & go to school full time with no kids. But thats not the problem the problem is that I have a boyfriend that I have been dating for 9 months and he says that we dont spend enough time together. At first when I wanted to spend time with him he was to busy working on his projects & would tell me to fall back so he could finish & we would have time when he was done. So i got the two jobs & school to occupy my time so that I wouldnt bother him. Now that my plate is a little full its a problem that we dont have that spending time together, so he want me to quit one of my jobs so the time would be there. The main thing that is bothering me now is that he think that I dont want to sacrifies things for him so he always will make the statement if you cant do this for me then "I will find someone else that dont have to much on their plate to focus just on me." I do love him but I am confused because we spend time when i am off but thats not good enough for him. What can I do to show him that I want just as much time with him as he does with out stopping the things that I am doing? Signed Busy Female
My response:
Never sacrafice your income & your education for any man. If he is a great guy, he'd support your desire to better yourself. You come first before any man. You can't take care of a man unless you can take care of yourself.
You can always find time to spend with him. I'm guessing the time you can give him he doesn't want. That is his problem, not yours. It may be conflicting with another girl. If he's giving you an ultimatum on time, tell him to back off. If he don't like it, tell him to hit the road.
No man will give you that type of ultimatum if he loved you. He just want you to fall in line so he can have his cake. Send him packing.
My response:
Never sacrafice your income & your education for any man. If he is a great guy, he'd support your desire to better yourself. You come first before any man. You can't take care of a man unless you can take care of yourself.
You can always find time to spend with him. I'm guessing the time you can give him he doesn't want. That is his problem, not yours. It may be conflicting with another girl. If he's giving you an ultimatum on time, tell him to back off. If he don't like it, tell him to hit the road.
No man will give you that type of ultimatum if he loved you. He just want you to fall in line so he can have his cake. Send him packing.
Wednesday, December 15, 2010
Strawberry Letter 23 - Subject: Should I leave or let him continue to be my "sponsor"?
Dear Morning Show Crew: Hi I am a 24 year old african american young lady who is dating an 30 year old white male. We have been dating for a little over a year and he still does not love me. He says that he really cares for me and doesnt know if he could ever love me because of what his ex-wife did to him. But its been over five years since they have split and I think that its time for him to move on and past that. He says that he doesnt love me and doesnt know if he can have a future with me but says he really cares for me and doesnt want me to leave him because Im the good woman that he needs in his life. He also wants me to have his children (which he would want full custody of) and says that we would be great parents even if we are not together. I mean he is a really nice person and takes care of me and provides for me like a man should but he is also a lira and a cheater. So should I just pack up and go or just stay and let him continue to be my "sponsor" and continue to take care of me until I can save enough money to stand on my own two feet? I mean will it seem like Im using him? Would I be wrong for doing that? I need some advice PLEASE HELP! Thank You, Young & Confused
My response (It's a bit scattered but I'll get better at it):
First of all, this man is not your boyfriend. Nor is he a person who loves you. Why are you wasting your time? He is getting what he wants from you without any attachments or any responsibility. He takes care of you like a man should? No he's not. He is just paying for the sex you offer him. If he was taking care of you like he should be, he would be making plans to be with you, i.e. proposing to you & working on the way to getting married.
He wants you have his children without you having full custody? He just wants to control you. Why are you even still with him? You even say he is a liar. Why are you not packing your bags? What kind of relationship do you have without trust? He says there is no future because he does not love you and he probably has multiple other women in your same predicament.
Your letter is screaming with alarms that make me think that your self esteem is so low or nearly non-existent. Yes you are young. So you have a lot of time to find the right man for you. Move on little lady & learn to love yourself. Without loving yourself you do not know what it is for a man to love you.
My response (It's a bit scattered but I'll get better at it):
First of all, this man is not your boyfriend. Nor is he a person who loves you. Why are you wasting your time? He is getting what he wants from you without any attachments or any responsibility. He takes care of you like a man should? No he's not. He is just paying for the sex you offer him. If he was taking care of you like he should be, he would be making plans to be with you, i.e. proposing to you & working on the way to getting married.
He wants you have his children without you having full custody? He just wants to control you. Why are you even still with him? You even say he is a liar. Why are you not packing your bags? What kind of relationship do you have without trust? He says there is no future because he does not love you and he probably has multiple other women in your same predicament.
Your letter is screaming with alarms that make me think that your self esteem is so low or nearly non-existent. Yes you are young. So you have a lot of time to find the right man for you. Move on little lady & learn to love yourself. Without loving yourself you do not know what it is for a man to love you.
Thursday, December 2, 2010
JH Meets Mom
My mom finally came up to visit from Florida. She is stayec with us for 3 weeks. I was a bit nervous for this visit. She was very against JH living with me. It was not to do with JH at all but her beliefs. She doesn't believe in men and women living together if they are not married.
When she arrived, JH and I went to pick her up at the airport. This was their first meeting. He helped her with her bags and got her into the car. It was a very pleasant ride back home.
She got to spend a lot of time with him. He even received the "what are your intentions" talk from her. Hell he even got that from my bro and my father.
Since we were going to spend Thanksgiving as a family, we decided to cook. We had gingerbeer, pineapple drink, ham, chicken, curried goat, asparagus, spinach, sweet potato, mac & cheese, rice & peas and pumpkin cheesecake for dessert. It was good food. We all ate until we had the itis.
I really enjoyed the time with my mom. We didn't bicker like we usually do. She did tell me she really likes JH. Normally this would make me not like JH. This time is different. JH has gotten under my skin.
My mom left after 3 weeks and she invited JH down for Christmas. However, I'm the only person heading down. He and my bro has to work. The situation sucks because I wanted to spend Christmas with all of my family. My mom left happy. She coud tell JH is a great guy.
Side Note: My sister finally met JH. She likes him. She asked me if I'm having a big wedding or so because Camille is dying to be in a wedding. I told her I'm having a destination wedding. Nothing big. However, the conversation is premature because JH hasn't even proposed.
Monday, November 1, 2010
Halloween Weekend & Some
Halloween weekend my cousin Kevin decided to get married in Miami. This would be JH's and myself's first trip as a couple. We left together on Friday evening and were to return Sunday evening.
We were able to fly, rent a car and get a hotel rather cheap. The car we got for a standard was really nice and was considered the next class up. It was really nice. We found out we were staying, in party town, Miami Beach.
The wedding was Saturday, in middle of the day! No time to really enjoy Miami Beach that night. The wedding was a mini family reunion. There were 4 cousins missing. All my dad's sisters were there. JH got to meet the whole side of my dad's in one day. My dad went around introducing him as my fiance, lol. My family seemed to take to him well too. No big surprises.
It was really nice seeing my dad and his sister's together. I made sure to take couple pictures. I had a good time regardless.
Sunday we had enough time to tour around Miami Beach before we had to leave. We wanted to hit the beach but we had an early check out. So we just took off our shoes, rolled up our pants and walked along the water's edge. It was pretty romantic. We then walked around the little town. I got to see Miami Ink tattoo parlor. It was the busiest parlor on Washington Ave and there was probably 20 parlors there, lol. See what TLC can do for your business. Before we left Miami, JH wanted to try out Five Guys. So we both had our fill. We then headed to airport.
We returned home feeling good. It was a nice mini- vacation.
We were able to fly, rent a car and get a hotel rather cheap. The car we got for a standard was really nice and was considered the next class up. It was really nice. We found out we were staying, in party town, Miami Beach.
The wedding was Saturday, in middle of the day! No time to really enjoy Miami Beach that night. The wedding was a mini family reunion. There were 4 cousins missing. All my dad's sisters were there. JH got to meet the whole side of my dad's in one day. My dad went around introducing him as my fiance, lol. My family seemed to take to him well too. No big surprises.
It was really nice seeing my dad and his sister's together. I made sure to take couple pictures. I had a good time regardless.
Sunday we had enough time to tour around Miami Beach before we had to leave. We wanted to hit the beach but we had an early check out. So we just took off our shoes, rolled up our pants and walked along the water's edge. It was pretty romantic. We then walked around the little town. I got to see Miami Ink tattoo parlor. It was the busiest parlor on Washington Ave and there was probably 20 parlors there, lol. See what TLC can do for your business. Before we left Miami, JH wanted to try out Five Guys. So we both had our fill. We then headed to airport.
We returned home feeling good. It was a nice mini- vacation.
Sunday, October 17, 2010
Life with JH - 3 Weeks Worth
I have missed writing fir 3 weeks. JH and I have a rhythm. It is now almost a completely normal thing.
We went to the New York Comic Con on Saturday Oct 9th. He enjoyed hinself. We didn't bother on Sunday because the line up was not so interesting. We missed Friday, but we had to. It was my brother's birthday.
So on my brother's birthday we took him to Slate and played pool and we had sushi for dinner. He had a good time I believe.
Within these 3 weeks JH and I saw the movie The Social Network. It was a pretty good movie even though I wanted to see Let Me In.
We try to do a lot of little things together. It may not be some big fancy outtings but the little things are so much more sentimental.
I am debating on continuing this series or not. I don't feel I have enough material to keep it going on a weekly basis. I may just do a post when something interesting or special happens. I can barely keep up with myself.
We went to the New York Comic Con on Saturday Oct 9th. He enjoyed hinself. We didn't bother on Sunday because the line up was not so interesting. We missed Friday, but we had to. It was my brother's birthday.
So on my brother's birthday we took him to Slate and played pool and we had sushi for dinner. He had a good time I believe.
Within these 3 weeks JH and I saw the movie The Social Network. It was a pretty good movie even though I wanted to see Let Me In.
We try to do a lot of little things together. It may not be some big fancy outtings but the little things are so much more sentimental.
I am debating on continuing this series or not. I don't feel I have enough material to keep it going on a weekly basis. I may just do a post when something interesting or special happens. I can barely keep up with myself.
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